FAQ

Darancare Health Corporation is a licensed Home Health Agency.  Our services are intermittent.  Patients who are home-bound and in need of Skilled Nursing and Therapy Services would be appropriate candidates for our services.  An evaluation of each case allows us to determine the need and appropriateness of our services.

 As a patient you have the right to choose the agency you want to care for you. 

Upon referral from the physician, our admission nurse we will do an in-person intake evaluation, prepare a plan of care, and ask the physician to certify the plan of care. This will conclude the admission process.  The next step is to start the delivery of services.  At times, the intake evaluation and start of care may coincide.  

As long as there are other options available, we will try to work with our patients in order to meet their demands. 

You have many rights as a patient.  We would be happy to send you a copy of the patient's rights.

As a patient you do have certain responsibilities to the agency as we do toward you.  We will be happy to send you a copy of the patient's responsibilities.

Our patients have no obligations toward our nurses or therapists.

Our company follows a rigorous process to screen individuals we hire.  Our licensed disciplines would have to possess a current license without any derogatory information attached.  We check FBI, DOJ, Social Security, Driving Records, personal references, and professional references.

Yes, Daracare Health Corporation is bonded and insured.

Your needs are generally determined by your physician.  Your nurse may request for modification to the plan of care according to your needs.  Your physician would have to certify any changes to your care.

Yes.  Home Health Care services are physician ordered services.

Any attending physician can order home health services.  In principal, your primary doctor should order home health care services.

Currently, we accept Private Insurance, Worker's Compensation Insurance, and private payment.  We are in the process of Medicare Certification and soon can accept Medicare and Medicaid as a source of payment

Yes, we do bill insurance on our patient's behalf.

The patient is generally responsible for the cost of home health care services. 

You are responsible for any deductible or out-of-pocket cost as required by your health insurance policy.

Yes, Darancare can help with your extended care needs.

In life-threatening situations, please call 911.  If you are under our care, please call your nurse case-manager listed in your patient information folder.

You can contact our office at (805) 553-0870 or your nurse case-manager.

We try to respond immediately after we receive a request.  However, a 24-hour standard time-frame may apply.

Yes.

Yes, we can provide a health needs assessment.